Refund policy
Returns & Warranty
We stand behind the gear we build and curate. If something isn’t right, we’ll make it right.
Returns Policy
We offer a 30-day return window from the date of delivery.
Items must be:
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Unused
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In original condition
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In original packaging
To start a return, contact our support team at info@ashtagoutdoors.com
Warranty Coverage
All LumaCore™ and SignalCore™ products are covered by a limited 1-year warranty against manufacturing defects.
This warranty covers:
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Battery defects
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Charging failures
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Structural component failures under normal use
It does not cover:
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Damage caused by misuse or modification
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Water damage beyond rated protection
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Normal wear and tear