FAQs

Power & Charging

How does solar charging work on SignalCore™?

SignalCore™ features an integrated solar panel designed to supplement charging when you’re outdoors. For fastest results, we recommend fully charging via USB-C before your trip, then using solar to extend runtime while off-grid.

Solar charging is ideal for maintaining battery levels during hiking, camping, or emergencies — especially when outlets aren’t available.

How long does it take to charge?

  • SignalCore™ via USB-C: ~6–8 hours

  • Solar charging: Varies based on sunlight conditions

  • LumaCore™ Lanterns via USB-C: ~3–6 hours depending on model

For optimal performance, use a standard 5V/2A wall adapter.

Can I charge multiple devices at once?

Yes. SignalCore™ supports dual USB output so you can power two devices simultaneously — such as a phone and GPS unit.

Can SignalCore™ charge while being charged?

Yes — it supports pass-through charging. You can recharge the power bank while powering other devices.

Lighting Performance

What’s the difference between LumaCore™ 850 and LumaCore™ 1200?

LumaCore™ Compact 850

  • 850 lumen output

  • Ultra-compact and lightweight

  • Ideal for backpacking and minimalist kits

LumaCore™ 1200 Basecamp Lantern

  • Higher lumen output for larger areas

  • Digital display + enhanced controls

  • Ideal for basecamps, overlanding, and extended trips

Choose 850 for portability.
Choose 1200 for maximum illumination and runtime control.

Are the lanterns dimmable?

Yes. Both LumaCore™ models offer adjustable brightness modes so you can conserve power or increase visibility as needed.

Can the lanterns mount to surfaces?

Yes.

  • Magnetic base for metal surfaces

  • Tripod mount compatibility

  • Built-in hanging hook

They’re designed to adapt to real-world environments.

Durability & Weather Resistance

Are your products waterproof?

Our products are IP-rated for weather resistance, meaning they’re built to handle rain, splashes, dust, and rugged outdoor use.

They are not designed for full submersion in water.

Are they durable enough for backpacking and overlanding?

Absolutely. Our gear is selected for:

  • Rugged housing

  • Shock resistance

  • Real-world field performance

We design for environments where reliability matters.

Explorer Kits

What’s included in the Explorer Power Kit™?

  • SignalCore™ Solar Power Bank

  • LumaCore™ Compact 850 Lantern

A complete off-grid starter system.

What’s included in the Explorer Pro Kit™?

  • SignalCore™ Solar Power Bank

  • LumaCore™ 1200 Basecamp Lantern

Higher output. Greater coverage. Built for extended setups.

Why buy a kit instead of individual items?

Explorer Kits are:

  • Curated for compatibility

  • Priced for bundled value

  • Designed to simplify preparation

Spend less time researching — more time exploring.

Shipping & Orders

How long does shipping take?

Orders are typically processed within 1–3 business days.
Delivery times vary based on location and demand.

Tracking information is provided once your order ships.

Do you ship internationally?

Currently, we primarily ship within the United States.
If you’re outside the U.S., contact support and we’ll do our best to assist.

Can I modify or cancel my order?

If your order hasn’t shipped yet, contact us immediately at:

info@ashtagoutdoors.com

We’ll do our best to help.

Returns & Warranty

What is your return policy?

We offer a 30-day return window on unused products in original condition.

If something isn’t right, we’ll make it right.

Do your products include a warranty?

Yes. All Ashtâg Outdoors products include a limited manufacturer-backed warranty against defects in materials and workmanship.

If you experience an issue, contact us with your order number and details.